Grievance Management
Track grievances, deadlines, notes, documents, appeals, and outcomes.
Grievance tracking software for unions
Keep every grievance organized from intake through resolution.
LaborNexa grievance management software gives union representatives one place to track the grievance record, procedural steps, deadlines, documents, notes, witnesses, remedies, appeals, and outcomes.
Deadline-aware casework
Make grievance timelines visible
Contractual deadlines are central to grievance administration. LaborNexa is designed to make due dates, next steps, assignments, and case status visible so representatives can prioritize work before a deadline becomes a problem.
- Grievance step tracking
- Due-date visibility
- Assignments and ownership
- Alerts and reminders
One complete grievance record
Keep the case history together
Store the information behind a grievance with the grievance itself: grievant details, issue type, employer or agency, notes, documents, witness information, meetings, remedies sought, decisions, and resolution history.
- Internal notes
- Witness statements
- Evidence and attachments
- Remedy requested versus obtained
- Appeal history
Reporting and precedent
Learn from grievance history
Structured grievance data can help union leadership see case volume, recurring issue types, aging cases, outcomes, and patterns while preserving institutional knowledge for future representatives.
- Case-volume reporting
- Outcome tracking
- Issue and agency trends
- Searchable historical records
Frequently asked questions
Questions unions ask about this software
What should union grievance tracking software include?
Useful grievance software should support intake, case status, contractual steps and deadlines, notes, documents, witnesses, remedies, appeals, outcomes, permissions, and reporting.
Can LaborNexa track different grievance procedures?
LaborNexa is designed to support configurable grievance types, steps, statuses, agencies or employers, and workflows so organizations can reflect their own collective bargaining agreements and procedures.
Can grievance records connect to member records?
Yes. The LaborNexa platform is designed so grievance and case information can be associated with the relevant member and organizational records instead of existing in a separate silo.
Explore LaborNexa
Connected tools for union operations
Member Management
Keep member, employment, status, and organizational records connected.
Case Management
Manage union cases and preserve a complete history from intake through resolution.
Get started with Grievance Management
Your organization. One organized workspace.
Create your organization account, review the subscription price and complete secure payment through Stripe. Once payment is confirmed, your administrator receives an email to set a password and open your workspace.
- Enter your organization and administrator details.
- Review your recurring subscription in secure checkout.
- Set your password using the account setup email.
This signup is for Grievance Management, including shared member records and Relationships. Website and Membership administration are separate applications.
Already have an account? Sign in to LaborNexa.
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Bring your current workflow, pain points, and goals. LaborNexa can show you what a more connected operating system for your union can look like.
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