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LaborNexa Cases · Software for labor unions
Union Grievance Management Software Built for Labor Unions
Keep the facts, contractual steps and next action together. LaborNexa Cases gives union representatives a shared record for grievances and representation work—from initial intake through resolution.
USD, billed monthly. Plan availability, taxes (if applicable), final pricing and subscription terms are confirmed during secure signup. Website and Membership administration are separate applications.
A grievance record your next representative can understand
A grievance is more than a row on a status report. Representatives need the issue, people involved, applicable contract language, evidence and decisions that explain what happened. LaborNexa Cases connects those records so a handoff does not depend on reconstructing someone’s inbox.
The workspace is built around the union’s representation responsibilities. It supports the people advocating for members, with access governed by organization roles and permissions.
Start with intake and the right case scope
Record an initial concern, identify the member and employer or agency, and assign the representative responsible for the next action. Capture the requested remedy and supporting facts before the record moves further through the procedure.
Individual grievances
Group grievances
Class grievances
Union-policy and union-initiated matters
Assigned representatives and stewards
Case status and next-action ownership
Keep a potential grievance distinct from a filed grievance. The case scope and linked member records help representatives describe who is affected without creating disconnected copies of the same matter.
Follow grievance steps and deadlines
Configure grievance procedures, steps and deadline rules to reflect the process your organization uses. Track the current step, triggering event, due date and assigned next action. Record extensions and adjustments so the next person can understand why a date changed.
Calendar and working-day settings can support your configured procedure. Your union must verify the applicable CBA, policy, statute and jurisdiction, including holidays, service rules and agreed extensions. Software helps organize the record; it does not determine legal rights or guarantee compliance.
Keep evidence and contract references with the case
Connect case notes, documents, witnesses and statements to the matter they support. Link relevant collective bargaining agreement provisions so the record explains the contractual issue rather than relying on an article number without context.
Related-case links and internal precedent records help representatives find earlier matters worth reviewing. An earlier outcome is context, not an automatic answer: facts, contract versions and settlement limitations still matter. Confidential documents and case records remain in the authenticated application.
Carry the record through resolution
Continue the representation record as work moves through discipline, investigation or arbitration-related stages. Keep assignments, documents, requested remedies and resolution history available for an authorized representative to review.
Settlement workflows support recording agreed remedy items and their fulfillment, including monetary and nonmonetary remedies. Distinguish the remedy sought, the remedy agreed and what has actually been delivered. These records support follow-through; they are not a replacement for financial accounting or professional review.
Reporting and historical case records help leadership review workload, status and outcomes. A consistent intake and closure process makes that reporting more useful.
In a demonstration, bring a fictional case, a sample procedure and the questions your board asks about open matters. Review role access, assignment handoffs, deadline setup and what a closed case should retain. Confirm the configuration and subscription scope before rollout.
Yes. Case scopes include individual, group, class and union-policy matters. Choose the scope that reflects the issue and maintain the relevant member relationships in the record.
Can we use our own grievance procedure?
LaborNexa supports configurable procedures, steps and deadline rules. Review the setup against your governing documents before relying on it, and record approved extensions and exceptions.
Does Cases replace our membership or website subscription?
No. Cases signup includes shared member records and Relationships for casework. Website and Membership administration are separate applications; confirm the scope for your organization.
Are grievance records public?
Case and member workflows require application access and the appropriate permissions. Public marketing pages and educational articles do not publish your union’s case records.
Compare a shared spreadsheet with dedicated case software.
Get started with Grievance Management
Your organization. One organized workspace.
Create your organization account, review the subscription price and complete secure payment through Stripe. Once payment is confirmed, your administrator receives an email to set a password and open your workspace.
Enter your organization and administrator details.
Review your recurring subscription in secure checkout.
Set your password using the account setup email.
This signup is for Grievance Management, including shared member records and Relationships. Website and Membership administration are separate applications.